Terms and Conditions

1. Introduction

Welcome to KIRSTY TRAVEL’S LIMITED, a premier holiday planning and concierge service based in the United Kingdom. By accessing our website or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before proceeding with our services. If you do not agree to these terms, please refrain from using our website and services. By using our website or services, you agree to the practices described in this policy.

2. Company Information

Company Name: KIRSTY TRAVEL’S LIMITED
Email Address: Hello@Ksuite.co.uk
Registered Address: Office 45RB 182-184 High Street North Area 1/1 East Ham London E6 2JA

3. Services

KIRSTY TRAVEL’S LIMITED offers personalized holiday planning and concierge services. Our offerings include, but are not limited to:
  • Tailored vacation itineraries
  • Accommodation booking
  • Transportation arrangements
  • Event bookings and special experiences
Our services are subject to availability and any terms or conditions specified at the time of booking.

4. Booking and Payment Terms

4.1 Bookings: All bookings made through KIRSTY TRAVEL’S LIMITED are subject to confirmation and availability. Once a booking is confirmed, you will receive a confirmation email outlining the services to be provided and payment details.

4.2 Payment: A non-refundable deposit may be required at the time of booking, with the remaining balance due 7 days prior to the service date. Payments can be made via credit/debit card or other methods specified on our website.

4.3 Cancellations and Refunds: Cancellations must be made in writing and are subject to the following conditions:

  • Cancellations made 7 days before the service date: Full refund, minus any non-refundable deposit.
  • Cancellations made less than 5 days before the service date: No refund.

For specific bookings such as flights or hotel accommodations, additional cancellation policies may apply as per the third-party provider’s terms.

5. User Obligations

5.1 Accuracy of Information: You agree to provide accurate, current, and complete information during the booking process and in any interactions with KIRSTY TRAVEL’S LIMITED. We are not responsible for any errors or delays resulting from incorrect or incomplete information.

5.2 Personal Use Only: Our services are provided for personal use only. You agree not to use our services for any commercial or unlawful purpose.

6. Limitation of Liability

6.1 Third-Party Providers: KIRSTY TRAVEL’S LIMITED works with third-party providers (hotels, airlines, transportation services, etc.) to deliver services. While we endeavor to work with reputable providers, we do not accept liability for the actions, errors, or omissions of these third parties.

6.2 Service Interruptions: KIRSTY TRAVEL’S LIMITED will not be held responsible for any interruptions, delays, or failures in service due to factors beyond our control, including but not limited to natural disasters, strikes, or technical issues.

6.3 Liability: To the maximum extent permitted by law, KIRSTY TRAVEL’S LIMITED will not be liable for any indirect, consequential, or special damages arising from your use of our services.

 

7. Privacy and Data Protection

Your privacy is important to us. KIRSTY TRAVEL’S LIMITED is committed to protecting your personal information in accordance with UK Data Protection laws. For details on how we collect, use, and safeguard your information, please refer to our Privacy Policy.

8. Changes to Terms and Conditions

KIRSTY TRAVEL’S LIMITED reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the date of the latest update will be reflected at the top of the page.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: Hello@Ksuite.co.uk
Company Name: KIRSTY TRAVEL’S LIMITED